Ep 18: “Play It Again, Stu!” – Developing Competencies Through Simulations
05 Jun 2024
23m
Service Management Leadership Podcast · Business
Service Management Leadership Podcast
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.
Episodes
Service Management Leadership - Taking Your Time
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Service Management Leadership - Guest Host Luigi Ferri Talking About Scrum and Agile
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Global ITAM Summit - Starring Jeffrey Tefertiller Discussing the Need For Strong ITAM Program Leadership
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Ep 17 - "Data, Data, Everyhwere!" - Dr. Mauricio Corona, Part 3
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Service Management Leadership - Is It Ever Acceptable To Put a Ticket Into Pending to Make the SLA
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Global ITAM Summit - Starring Rory Canavan Discussing Machine Learning and Software Asset Management
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Ep 16: “Elementary, Dear Data!” – Dr. Mauricio Corona, Part 2
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Service Management Leadership - With Guest Stephen Taylor - Part 3
20 May 2024
25m
Global ITAM Summit - Starring Pamela Fulmer Discussing the Legal Aspects of Software Asset Management
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Ep. 15 - "Let The Robot Do It" - Dr. Mauricio Corona, Part 1
15 May 2024
22m
Service Management Leadership - With Guest Stephen Taylor - Part 2
13 May 2024
24m
Global ITAM Summit - Starring Craig Guarente Discussing Oracle Software Optimization
09 May 2024
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Ep 14 - Mental Health in IT
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Service Management Leadership - With Guest Stephen Taylor - Part 1
06 May 2024
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Global ITAM Summit - All Six Sessions
02 May 2024
2h 52m
Ep 13 - Cultural Factors and Collaboration
01 May 2024
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Service Management Leadership - Striking The Balance
29 Apr 2024
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Service Management Leadership - Guest Host Luigi Ferri Talking Advanced Persistent Threats
26 Apr 2024
4m
Service Management Leadership - Brooks Law
25 Apr 2024
4m
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