Your clients are excited about their vacation. Your inquiry form? Probably less exciting. Jennifer and Robin discuss how to get the information you need without making the first step feel like an administrative chore. From giving the talkers a chance to talk to asking questions that actually tell you something, they share ways to make your inquiry process feel like the beginning of a personalized travel experience. Luxury service starts well before the itinerary!

TIQUE Resources Mentioned

• Client Communication Templates

• Join The Niche Community

Additional Resources Mentioned

• Wispr Flow: A voice dictation tool for talking through your answers instead of typing them

• Calendly: A scheduling tool discussed as an option for combining appointment booking with a few initial questions

• Oprah Winfrey on The Mel Robbins Podcast: The conversation that inspired Jennifer’s take on serving clients

Related Listening

• Tique Talks’ 2025 Client Experience Series

• Hot Take: How To Get Clients To Read Your Emails

Connect with TIQUE

• tiquehq.com

• instagram.com/tiquehq

• facebook.com/tiquehq

• Inquire About Speaking

• TIQUE Contact Form

265. Hot Take: Your Inquiry Form Is Not For You

TIQUE Talks: The Business Podcast for Travel Advisors

265. Hot Take: Your Inquiry Form Is Not For You