Behaviour drives performance | Wijnand Nuijts | TEDxFrankfurt

Behavioral patterns serve as critical drivers of organizational performance, necessitating their integration into financial supervision. Drawing from the 1977 Tenerife aviation disaster, where hierarchy and seniority blinded a crew to fatal risks, this approach emphasizes that organizational failures often stem from identical behavioral root causes. Supervisors now utilize instruments like Board Effectiveness and Change Effectiveness to identify leadership styles and group dynamics, moving beyond purely structural oversight. By conducting board observations and interviews, supervisors foster trust to encourage self-reflection rather than punitive enforcement. This methodology recognizes that while structural oversight remains essential, addressing the human element—such as the pressure to prioritize profit over risk or the tendency toward consensus-seeking—is vital for restoring ethical management and constructive decision-making within financial institutions.