OpenAI’s Head of ChatGPT: We’re entering a new era of AI (again) | Tibo Sottiaux

AI agents are fundamentally reshaping the internet, with most digital actions shifting toward autonomous systems that learn user preferences and goals. This evolution moves beyond manual prompting toward persistent, multi-modal intelligence—exemplified by the "Dots" platform—that operates across devices to minimize configuration fatigue. Success in this new landscape relies on building for scale and prioritizing user-centric utility, as evidenced by the shift toward performance-based plugin ecosystems where retention drives discovery. While AI handles complex execution, human value increasingly centers on taste, creativity, and strategic direction. As these technologies mature, the goal is to create seamless, "supernatural" workflows that empower individuals by reducing the need for constant interaction with traditional software interfaces, ultimately allowing humans to focus on higher-level problem-solving and collaboration.