SaaStr 880: Agent Pricing is Chaos. Here's What We're Seeing From the Buyer Side. (The Agents #015)

AI-native job titles have surged fourfold among B2B executives, with nearly half of all event attendees changing roles within 16 months, signaling a highly mobile and competitive talent landscape. Companies are increasingly adopting AI agents to streamline operations, such as automating collections, which reduced late payments from 56% to 8% and significantly shortened overdue timelines. However, the rise of agentic workflows creates friction with legacy vendors charging for API access, prompting businesses to build custom, agent-friendly workarounds. While AI agents excel at deterministic tasks, they remain prone to regressions, such as accidental code deletion. Despite the efficiency of AI, high-value enterprise buyers continue to rely on in-person events for due diligence, leading major AI players like OpenAI and Anthropic to invest heavily in event strategy to capture market share and compete effectively in the enterprise sector.