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07 Sept 2026
46m

Can AI make you a better manager? with Hilary Gridley | from WorkLife with Molly Graham

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TED Business

Management remains a fundamentally human endeavor centered on judgment, relational nuance, and the ability to articulate what success looks like. While AI can amplify productivity by automating repetitive tasks, it risks creating low-quality "slop" when used without thoughtful human input. Effective managers leverage AI not to replace their own decision-making, but to clarify their internal processes and coach their teams more efficiently. By encoding personal standards into custom tools, leaders can make implicit expertise explicit, helping their teams reach higher performance levels. Rather than simply adopting new technology, managers must prioritize teaching their teams how to think critically, holding the line on quality, and rewarding behaviors that produce genuine value. Hilary Gridley, an expert in AI-integrated management, demonstrates that successful leaders use AI to extend their cognitive reach while maintaining the human-centric core of their roles.

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