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Amazon is changing how sellers handle returns in 2026, and one useful setting is going away. Custom return instructions will no longer be available, which means FBA and FBM sellers need to know which return settings they can still control. Noah Wickham explains prepaid and seller-paid labels, return exemptions, and the important 4-day window sellers need to know when filing return claims to recover eligible costs.

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Timestamps

0:00 - Why Amazon Returns Frustrate Sellers
0:23 - Amazon Removes Custom Return Instructions
0:43 - How to Find Amazon Return Settings
1:16 - Return Authorization: Manual vs. Amazon Policy
1:45 - Amazon Prepaid vs. Seller Prepaid Labels
2:38 - RMA Settings: Amazon vs. Seller
3:17 - Returns for Large, Bulky, and Custom Items
4:02 - FBA vs. FBM Return Settings
4:45 - Using SAFE-T Claims for Amazon Returns
5:15 - The 4-Day Deadline for Return Claims
5:50 - Restocking Fees and Return Label Costs
6:50 - Help With Amazon Returns

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How To Manage Your Return Settings in 2026 and Why You Should Check Them Right Now

My Amazon Guy

How To Manage Your Return Settings in 2026 and Why You Should Check Them Right Now