Ride-hailing is booming in Singapore, but behind the growth is a business model under strain. Incentives are shrinking, driver incomes are falling, and platforms are under pressure to turn a profit.

In this episode of TransportBT, correspondent Derryn Wong speaks with Kay Woo, founder of zero-commission ride-hailing platform Tada, about whether a more sustainable alternative is possible.

From profitability and driver shortages to AI ethics and the coming age of autonomous vehicles, who really wins, and who pays, in the future of ride-hailing?

Highlights:

01:23 Tada's origin story

03:49 How is Tada profitable?

06:17 Paying drivers more

08:54 Ride-hailing algorithms

11:32 Preparing for the AI transition

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Send us your questions, thoughts, story ideas, and feedback to btpodcasts@sph.com.sg.

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Written and hosted by: Derryn Wong (derrynwong@sph.com.sg)

With Kay Woo, founder, Tada

Edited by: Emily Liu & Claressa Monteiro

Produced by: Derryn Wong, Emily Liu & Chai Pei Chieh

A podcast by BT Podcasts, The Business Times, SPH Media

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A fairer ride? Rethinking the ride-hailing model

BT Correspondents

A fairer ride? Rethinking the ride-hailing model