Town's CEO on the self-organizing company

The future of productivity software is shifting from manual workspace management to proactive, self-organizing AI assistants. Jean-Denis Greze, CEO of the startup Town, argues that traditional tools like Notion require excessive user maintenance, whereas AI-native assistants can autonomously handle email triaging, meeting preparation, and document organization by building a private, evolving wiki of a user's life. While concerns regarding job displacement persist—particularly in sectors like Indian IT, which faces potential automation risks—AI-driven tools aim to reduce "toil" rather than replace human roles. By integrating deeply with personal data, these agents function as digital counterparts that anticipate needs, though they face significant challenges in balancing data privacy, security, and the risk of operational errors. Ultimately, the transition to AI-integrated workflows represents a fundamental change in how individuals and companies manage digital infrastructure and professional relationships.