
Jeff Zalaznick, co-founder of Major Food Group, details the operational philosophy behind building world-class hospitality experiences, centered on the restoration of New York’s historic Pool restaurant. Success in the restaurant industry relies on deep historical research, a commitment to storytelling, and an unwavering focus on food quality over viral trends. Zalaznick’s transition from an investment banking analyst at J.P. Morgan to a restaurateur highlights the value of first-principles thinking and the necessity of betting on personal passion. By treating restaurants as immersive narratives rather than mere service outlets, Major Food Group scales premium concepts like Carbone while diversifying into private members clubs and branded residential projects. This approach prioritizes long-term customer retention and operational excellence, transforming traditional dining into a repeatable, high-status cultural experience that transcends the volatility of the standard restaurant market.
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