Kai Mak, Together AI CRO on Scaling Enterprise AI Adoption

Together AI operates as an AI-native cloud infrastructure provider, focusing on the massive growth of inference workloads. Unlike traditional SaaS models, this sector demands bespoke optimization and intense technical support, with solution architects playing a critical role in customer success. The company targets AI-native firms and digital natives by emphasizing unit economics and significant token cost reductions, often achieving parity with frontier models. Sales strategies have evolved to prioritize deep technical integration, community engagement, and rapid, data-driven decision-making. As the industry matures, the focus shifts toward enabling AI agents to make autonomous buying decisions, requiring high interoperability and seamless platform access. By aligning research with commercial goals, the company maintains a competitive edge in delivering price-performance efficiency for open-source models, treating researchers as a vital community rather than just a sales target.