The quality of our attention shapes every interaction we have, yet listening is often the first skill sacrificed when pressure, technology, and time constraints take over. Most clinicians spend years learning what to say, while spending little time learning how to effectively listen. In a healthcare system dominated by tasks, metrics, and efficiency, the ability to slow down and create genuine presence may be one of the most valuable skills we can cultivate.

In this episode, we explore why listening is both a mindset and a practical skill, how to listen more effectively, how small pauses can transform patient care, and why mindfulness extends far beyond meditation. Finally, we examine simple practices that help clinicians stay present, focused, and connected even during the busiest days.

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Guest Bio: Dr. Ronald Epstein – internationally recognized family physician, palliative care physician, educator, researcher and writer -- has devoted his career to understanding and improving communication and mindfulness in medicine. His scholarly articles have revolutionized doctors’ view of their work, and his 2017 book, Attending: Medicine, Mindfulness and Humanity shows how becoming mindful can transform healthcare, build strong connections between doctors and patients, and help clinicians flourish while providing the best care for patients.

You can find Ron at www.ronaldepstein.com and learn about his workshops at www.mindfulpracticeinmedicine.com

We Discuss:

Why listening may be the most important clinical skill we rarely teach
The 90-second habit that changes patient encounters
What a near-missed surgical complication reveals about hierarchy
The difference between spending time and being present
The difference between reacting and responding
A simple doorknob practice for transitioning between patients
How "Find Your Feet" helps restore presence during stressful encounters
Why slowing down often improves performance
What mindfulness looks like beyond formal meditation

Mentioned in this episode:

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