What does success look like for transit agencies in a post-pandemic world? According to Christie Wegener, it may be time to stop measuring against 2019 altogether.

In this episode of Transit Unplugged, host Paul Comfort speaks with Christie Wegener, Executive Director of the Livermore Amador Valley Transit Authority (LAVTA), about the changing realities of suburban transit, evolving commuter behavior, and why reliability may matter more than ridership.

Christie explains how LAVTA serves as a critical feeder to BART while navigating the unique challenges of Bay Area travel patterns, remote work, and car-oriented suburban development. She also shares why she believes transit agencies need to rethink traditional KPIs like farebox recovery and pre-COVID ridership comparisons.

The conversation also explores:

Why transit agencies may need a new baseline for measuring success

The operational challenges of coordinating with BART service

How cloud-based transit signal priority could reduce travel times

Lessons learned from LAVTA’s Uber/Lyft partnership and microtransit programs

The realities of serving low-density suburban communities

LAVTA’s new $64 million headquarters project

Transit funding challenges facing the Bay Area

Christie’s journey from social work and public policy into transit leadership

Credits

Host and Producer: Paul Comfort

Executive Producer: Julie Gates

Producer: Chris O’Keeffe

Editor: Patrick Emile

Associate Producer: Cyndi Raskin

Brand Design: Tina Olagundoye

Transit Unplugged is brought to you by Modaxo, passionate about moving the world’s people.

For more information, visit: www.Transit Unplugged.com

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Reliability over Ridership: Stop Measuring Your System Against 2019

Transit Unplugged

Reliability over Ridership: Stop Measuring Your System Against 2019