In this episode, hosts David Millili and Steve Carran sit down with 2026 NYU SPS Incubator winner and founder of Clairdoc, Bakhtawer Baloch, for a wide-ranging conversation on entrepreneurship, resilience, and building scalable AI solutions in complex industries.

From her early entrepreneurial spark selling stickers as a child in Pakistan to studying and building companies in New York, Bakhtawer shares how her journey across consulting, tech, and startups led her to identify a major inefficiency in healthcare billing: insurance claim denials. That insight became the foundation of Clairdoc, an AI-driven platform aimed at reducing administrative friction and improving revenue outcomes for clinics.

In this episode, you’ll learn about:

How Bakhtawer Baloch went from selling stickers as a child in Pakistan to building a tech startup in New York
The inspiration behind Clairdoc and the problem it solves in healthcare billing and insurance claim denials
Winning the 2026 NYU SPS Incubator and how mentorship shaped her pitch and growth strategy
Why she transitioned from service-based businesses to scalable AI product development
What’s next for Clairdoc as it expands across healthcare systems and specialties

Watch the FULL EPISODE on YouTube: https://youtu.be/luuWSO8DfJ8

Links:
Bakhtawer on LinkedIn: https://www.linkedin.com/in/bakhtawerbaloch/
Clairdoc: https://www.clairdoc.com/

For full show notes head to: https://themodernhotelier.com/episode/280

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

#280: NYU Incubator Winner: Clairdoc - Agentic Billing | with Bakhtawer Baloch

The Modern Hotelier

#280: NYU Incubator Winner: Clairdoc - Agentic Billing | with Bakhtawer Baloch