What if hotels could turn every delivery into a revenue stream instead of a cost? What if the “last mile” wasn’t a problem—but the biggest untapped opportunity in hospitality?

In this episode, host David Millili sits down with entrepreneur and innovator Robert DeDomenico to explore a bold vision for the future of hospitality logistics and last-mile delivery.

Robert shares the origin story behind CargoFish, a concept aimed at transforming how hotels manage food and goods delivery by turning it into a utility-like infrastructure—removing friction, reducing costs, and challenging dominant delivery platforms. Drawing parallels to bridges replacing ferries, he explains why he believes the current last-mile system is inefficient, expensive, and overdue for disruption.

Throughout the conversation, Robert walks through his unconventional journey—from growing up in New Jersey and serving as a nuclear submarine reactor operator in the U.S. Navy, to working in energy and business systems, and ultimately developing his startup idea after years of technical problem-solving and research.

The episode also covers:

His persistence through early entrepreneurial setbacks, including Shark Tank auditions
How CargoFish aims to integrate with hotels to increase revenue and improve guest experience
Why hotels may be uniquely positioned to compete with platforms like DoorDash and Uber Eats
The broader vision of turning delivery infrastructure into a scalable utility model for hospitality

Watch the FULL EPISODE on YouTube: https://youtu.be/1GSSmv5qwN0

Links:
Robert on LinkedIn: https://www.linkedin.com/in/robert-dedomenico-0874b122/
CargoFish LLC: https://www.cargofish.com/

For full show notes head to: https://themodernhotelier.com/episode/267

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

#267: How this "Physical Internet" will Impact Hospitality | with Robert DeDomenico

The Modern Hotelier

#267: How this "Physical Internet" will Impact Hospitality | with Robert DeDomenico