It’s not uncommon for hospitals to provide clinicians with scorecards. While they may seem like a judgment of your quality of work, scorecards rarely provide data that will lead to flourishing in your career. But what if you made your own scorecard, filled with things that were important to you and fully within your control? If you nailed one of those each day at work, what would your experience be like?

In this episode, we explore what happened when Dr. Erin Broderick, a participant in the Unburnable Course, stopped using the hospital’s scorecard as her main definition of success and created a more personal one instead. Erin talks about how she took a new approach to patient satisfaction surveys, one that has eliminated nearly all the stress and distress associated with them.

Finally, we look at how intentional practices during and after a shift made Erin’s work feel joyful and sustainable.

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We Discuss:

Measuring success with a personal scorecard
A post-shift routine that closes the day
Closing open loops
A novel approach to patient satisfaction surveys
Letting go of metrics that don’t serve you
Scheduling recovery during the shift
Extending intentionality beyond the hospital

Mentioned in this episode:

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