Eric Portugal Welsh, Head of RevOps at PlanetScale and returning guest on the RevOps Lab, joins Janis and Philipp to share how he went from leading a team of six to operating as a solo RevOps function — and how AI is making that possible. Eric walks through his full AI stack, his vibe coding journey, and the specific agents and workflows he's built to automate everything from pipeline reviews to stakeholder communication to onboarding himself at a new company.

We cover:

Going from a RevOps team of six to a team of one — and why that's the PlanetScale model
The full AI stack: Claude, Cursor, Cowork, Gemini, Notion AI — and when to use which
How Eric onboarded himself in days instead of weeks using Claude and Notion agents
Vibe coding a full pipeline dashboard from a single Salesforce history report in 90 minutes
Why PlanetScale's head of finance hasn't opened Excel in months — everything is vibe coded
Building agents for weekly status updates, pipeline prep, and Slack-based Q&A
A communication agent that mirrors the COO's tone and preempts his questions
The Monday morning pipeline agent: auto-generated executive overviews before the 8:30 call
Why VPs of sales and CROs are the heaviest AI users — not the reps
How the CRM interaction model is shifting from reports and record pages to chat interfaces
Practical vibe coding tips: build an acceptance criteria doc first, then prompt the build
The scaling challenge: why open data works at 65 people but breaks at 500+
RevOps as the orchestration layer for AI-powered go-to-market workflows