In this special episode, recorded live at the Hunter Conference in Atlanta, host David Millili sits down with Peter Wenzell, CEO of Wenzell and Fisher Hospitality Group. Peter shares his journey into hospitality, inspired by his father’s work in airport concessions, and how that early exposure to travel and hotels shaped his career path.

The conversation dives into one of the hospitality industry’s biggest challenges today—staffing. Peter explains how Wenzell and Fisher’s hotel task force services help hotels quickly fill operational gaps, from unexpected staff resignations to temporary leave coverage, ensuring properties continue running smoothly.

They also discuss the evolving workforce landscape, why hotels must get creative with employee retention and incentives, and how the industry can compete with employers offering higher wages. Peter shares his perspective on the growing role of technology and AI in hospitality, emphasizing the importance of balancing innovation with the human connection that defines great hospitality.

In this episode, you’ll learn more about:

How Peter Wenzell got his start in the hospitality industry
What hotel task force services are and how they solve staffing gaps
The biggest staffing challenges hotels are facing today
Strategies hoteliers can use to retain and motivate employees
Why networking and industry events like the Hunter Conference matter in hospitality

Watch the FULL EPISODE on YouTube: https://youtu.be/ltHaV05Elo8

Links:
Peter on LinkedIn: https://www.linkedin.com/in/peter-wenzell-b11b9414b/
Wenzell & Fisher Hospitality Group: https://www.wenzellfisherhg.com/

For full show notes head to: https://themodernhotelier.com/episode/262

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

#262: How Hotel Task Force Services Can Help with Labor Problems | with Peter Wenzell

The Modern Hotelier

#262: How Hotel Task Force Services Can Help with Labor Problems | with Peter Wenzell