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🎙 Full Show Notes
https://www.microsoftinnovationpodcast.com/811

This episode explores how organisations can move from AI curiosity to real, everyday value through the practical adoption work of Carina de Vries. Drawing on hands-on experience, it reframes AI from a tool conversation to a problem-first mindset. The focus is on building trust, improving quality, and creating small habits that stick. Listeners will learn why one-off training fails, how behaviour change really happens, and how to design an AI adoption journey that fits daily work rather than disrupting it.

👉 What you’ll learn

How to shift AI conversations from tools to real user problems
Why small, repeatable habits matter more than broad AI training
How to design an adoption journey that builds trust and confidence
Ways AI can improve both productivity and quality of work
How to help people move from experimentation to daily AI use

✅ Highlights

“I discovered ChatGPT and it helped me get back to work in just an hour a day.”
“It’s just another tool in the toolbox, so what do you want it to deliver to you?”
“We talk too much about the tool instead of a daily problem a user can relate to.”
“People are already in a mindset that the current tool they’re using is better.”
“It’s about building the habit, not just doing a one-off training.”
“Make it small, because we tend to tell everything about the product all at once.”
“If you can continue it another 30 days, then it’s going to be a habit.”
“I wouldn’t know what to do without it because it’s saving me so many hours a week.”

🧰 Mentioned

ChatGPT: https://chatgpt.com
Microsoft Copilot:https://copilot.microsoft.com
M365 Copilot: https://www.microsoft.com/microsoft-365-copilot
Copilot Chat: https://copilot.cloud.microsoft
Copilot Studio: https://www.microsoft.com/microsoft-365-copilot/microsoft-copilot-studio
Gamma.app: https://gamma.app
Microsoft Teams: https://www.microsoft.com/microsoft-teams
Tech Community: https://techcommunity.microsoft.com
Ignite: https://ignite.microsoft.com
Microsoft MVP YouTube Series - How to Become a Microsoft MVP: https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

✅ Keywords
ai adoption, copilot, chatgpt, user adoption, habit building, productivity, ai literacy, change management, microsoft 365, prompts, workplace ai, digital transformation

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Thanks for listening 🚀 - Mark Smith

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