In this episode of the HR Leaders Podcast, I was joined by acclaimed Harvard Business School Professor Amy C. Edmondson. Amy's latest research and book, "The Right Kind of Wrong: The Science of Failing Well," examines a topic most business leaders shy away from - how to productively learn from our failures and mistakes.

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Episode highlights

00:00 - What you will learn

01:42 - Why study organizational failure?

02:38 - Learning from mistakes is essential

04:23 - The different types of failures

05:33 - What makes a "good" failure?

07:16 - How errors often have multiple causes

08:22 - Learn from complex failures by speaking up

09:21 - Practices to prevent complex failures

13:19 - Chris' story of innovating in silence

15:24 - Why the stigma around failure

16:15 - Successful people fail more

17:20 - Hiring those comfortable with failure

18:35 - Growth mindset from sports/military

19:24 - How schools instils binary pass/fail mindset

20:49 - Reframing failure as getting better

22:02 - Not all failures are alike

22:43 - Differentiating mistakes and failures

24:01 - Most successful companies fail more

25:09 - Need for psychological safety

25:58 - Discomfort enables growth

26:49 - Biggest misconception about failure

27:55 - Amy's current and future research

29:00 - Practical steps for organizations

29:46 - Link to employee experience

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The Right Kind of Wrong with Amy Edmondson

HR Leaders

The Right Kind of Wrong with Amy Edmondson