108. Feedback vs. Criticism

Effective feedback requires filtering observations through a person's "Working Genius" profile to distinguish between character flaws and natural behavioral tendencies. When managers or partners address performance issues without this context, they risk criticizing someone’s inherent strengths, leading to defensiveness and diminished morale. Framing feedback as an appreciation of a person's natural wiring—followed by a request for situational regulation—fosters receptivity and growth. The fundamental attribution error often causes people to misinterpret others' actions as intentional slights rather than expressions of their unique genius. By acknowledging these natural tendencies, leaders and family members can provide constructive guidance that feels like a gift rather than a personal attack, ultimately helping individuals align their contributions with the needs of the team or household without inducing shame or unnecessary self-doubt.