Physicians now face a world where search bars, chat apps, and large AI models are becoming many people’s first stop for health questions, long before they enter a clinic.

Former Google Chief Health Officer and national health IT leader Dr. Karen DeSalvo joins us to unpack what this shift means for clinicians, regulators, and patients, and why 15% of daily Google searches are questions no one has ever asked before.

We cover:

• Why consumer health search is becoming a powerful entry point into care

• How Google built guardrails for safety, quality, and real-time monitoring of emerging risks

• What the rise of GenAI “doctor in your pocket” tools could mean

• The regulatory tensions ahead as states experiment with AI-driven medical decision support

• How global demand, workforce strain, and new data sources (IoT, at-home diagnostics, wearables) are accelerating AI-supported primary care

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About our guest:

Dr. Karen DeSalvo is a health leader who has committed her career to improving health for everyone, everywhere. She was most recently Google’s Chief Health Officer, where spearheaded a global team of health professionals dedicated to harnessing Google's technology and platforms to help everyone, everywhere live a longer, healthier life. Before Google, Dr. DeSalvo held significant roles in the U.S. government, including National Coordinator for Health Information Technology and acting Assistant Secretary for Health. She was also the Health Commissioner in New Orleans following Hurricane Katrina, where she led public health recovery efforts. Dr. DeSalvo currently sits on the Boards of Directors for Welltower and CityBlock Health and is a member of the Council of the National Academy of Medicine.

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The New Care Dyad | Dr. Karen DeSalvo

The Heart of Healthcare | A Digital Health Podcast

The New Care Dyad | Dr. Karen DeSalvo