Kapil Gupta, Enterprise AI Product & Platform Leader at Cigna, shares insights from more than two decades of turning cutting-edge technology into enterprise-ready products. He unpacks the difference between generative AI and agentic AI, and why governance, user choice, and thoughtful design matter just as much as innovation.

Learn how enterprises can scale responsibly and why the best technology often feels invisible to the people using it.

Key Takeaways:

The tangible difference between generative AI and agent-based workflows
Why adoption depends on fitting into existing workflows, rather than forcing behavior change
The challenge of legacy systems and disconnected data
How companies can innovate quickly without introducing unnecessary risk
How pushing back, probing, and questioning AI can unlock more value
Why listening to users matters more than building flashy features

Guest Bio: Kapil Gupta solves business problems with AI, then builds platforms that turn breakthrough technologies into magical solutions people can use. With twenty years at companies like Cigna, Capital One, and Deloitte, he's a recovering consultant based in the Hudson Valley. He has an MS in Computer Science and MBA from NYU Stern.

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About this Show:

The Brave Technologist is here to shed light on the opportunities and challenges of emerging tech. To make it digestible, less scary, and more approachable for all!

Join us as we embark on a mission to demystify artificial intelligence, challenge the status quo, and empower everyday people to embrace the digital revolution. Whether you're a tech enthusiast, a curious mind, or an industry professional, this podcast invites you to join the conversation and explore the future of AI together.

The Brave Technologist Podcast is hosted by Luke Mulks, VP Business Operations at Brave Software—makers of the privacy-respecting Brave browser and Search engine, and now powering AI everywhere with the Brave Search API.

Music by: Ari Dvorin

Produced by: Sam Laliberte

When AI and Enterprise Tech Feel Like Magic [Live from AI Summit]

The Brave Technologist

When AI and Enterprise Tech Feel Like Magic [Live from AI Summit]