Peggy Cherng: Engineering a fast-food fortune

This episode of "Good Bad Billionaire" examines how Peggy Cherng, co-founder of Panda Express, engineered her way to becoming a billionaire. It highlights her application of data-driven engineering principles to fast food, including early adoption of POS systems and kitchen process optimization. The discussion covers Panda Express's strategic expansion into malls, the creation and impact of orange chicken, and the decision to avoid franchising for greater control. The hosts also explore the company's labor-related controversies and the couple's philanthropic efforts, as well as their expansion into other business ventures such as Hibachi-San and real estate.