25 Jan 2026
2m

Trailer: Boss Class Season 3

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Economist Podcasts

The third season of Boss Class investigates the practical application of artificial intelligence for managers and employees, moving beyond industry hype to identify where the technology provides genuine utility. Hands-on experimentation with AI tools—ranging from voice cloning and automated coding to interacting with ChatGPT—reveals a complex emotional landscape of delight, fear, and frustration. While companies successfully deploy AI for customer service and business development, the transition requires a critical balance between efficiency and human oversight. Success in an AI-integrated workplace depends on resisting the "easy button" and recognizing that the technology cannot yet replace the nuanced judgment of human newcomers. The upcoming episodes focus on these real-world implementations and the necessary preparations for a future where AI is a ubiquitous but fallible collaborator.

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