How to get your whole team excited about AI (and actually using it) | Brian Greenbaum (product designer at Pendo)

In this episode of the "How I AI" podcast, host Claire Vo interviews Brian Greenbaum from Pendo about his strategies for driving AI adoption within product and design teams. Greenbaum shares his experience of sparking initial excitement by showcasing personal AI projects and then details a two-pronged approach involving synchronous, interactive sessions and an asynchronous sharing channel to encourage learning and collaboration. He emphasizes the importance of creating a supportive environment with clear usage policies and accessible tools, measured through sentiment surveys and OKRs, to overcome fear and uncertainty around AI. The discussion highlights the need for product managers and designers to develop technical proficiency and for organizations to foster a culture of radical knowledge sharing to fully leverage AI's potential.