How to build a partnership that can survive market disruptions ft. Cross River and Best Egg

In this episode of the Tearsheet Podcast, Zack Miller interviews Adam Goller, EVP at Cross River, and Bobby Ritterbeck, President of Best Egg, about their long-standing bank-fintech partnership. They discuss the origins of their collaboration, which began with a personal loan concept and evolved into a transformative relationship. The conversation covers the human impact of Best Egg's lending, the pivotal moments that solidified their partnership, such as navigating the COVID-19 pandemic, and the importance of aligning missions and goals. They also explore the balance between compliance and innovation, the attributes fintechs should seek in a banking partner, and the build versus buy decision-making process. Looking ahead, they forecast the future of bank-fintech relationships, emphasizing the need for genuine partnerships, holistic offerings, and potential industry consolidation.