310: Listening Well in 5 Steps with Alana Dobbins

In the Management Blueprint podcast, Steve Preda interviews Alana Dobbins, Executive Director of the Business Owner Success Alliance and Business Development Specialist at WG Nielsen & Company, about her personal motivations and the Business Owner Success Alliance (BOSA), a platform connecting business owners with advisors through short video responses. Alana shares her five-step active listening framework—mandate, plan, team, execution, and self-awareness—emphasizing the importance of understanding a client's objectives, assessing risks, and building trust. She also discusses her approach to business development in investment banking, focusing on building relationships and providing valuable guidance to business owners, highlighting the significance of genuine care and strategic direction in client interactions.