DBS CEO: Transforming Southeast Asian Banking, Embracing Diversity and Balancing AI with Humanity

In this interview podcast, Nicolai Tangen interviews Tan Su Shan, CEO of DBS, about DBS's role in Singapore's development, Singapore's success factors, and the bank's corporate culture. Tan Su Shan discusses the importance of trust, transparency, and a rules-based approach for Singapore, as well as the concept of "kiasu" (scared to lose) driving the country's constant evolution. She also shares her personal journey, including a demotion she took for the greater good of the company, and her leadership style, emphasizing inclusivity, empathy, and curiosity. The conversation touches on wealth management in Asia, the impact of AI on the banking industry, and the importance of client satisfaction, drawing lessons from Singapore Airlines. Later in the podcast, Tan Su Shan reverse-interviews Nicolai Tangen, discussing his role as CEO of the Norwegian Sovereign Wealth Fund, his leadership philosophy, and his views on the markets and geopolitics.