How Workato Is Building the Rise of the Agentic Enterprise

The "agentic enterprise" represents a fundamental shift in business operations, moving from fragmented, manual tasks to autonomous, orchestrated workflows. Bhaskar Roy, head of AI products at Workato, explains that modern enterprises struggle with "agent sprawl," where disconnected AI tools create inefficiencies. Workato 1 addresses this by providing a unified platform for deep connectivity, security, and governance, while Workato Go offers a single interface for employees to interact with these agents. By focusing on core business processes—such as supply chain management, customer support, and HR—rather than isolated productivity tasks, companies can achieve measurable ROI. This approach allows organizations to scale operations, such as processing 80,000 daily customer requests, without the need for manual intervention, ultimately transforming how businesses compete and innovate in an increasingly automated landscape.