Leading a Team When the Strategy Keeps Changing

In this episode of HBR On Leadership, executive coach Muriel Wilkins coaches Michael, a leader of an internal consulting team at a large organization, on how to navigate constant change and keep his team motivated. Michael is struggling with frequent leadership turnover and a lack of clear direction from the top, which makes it difficult to set priorities and maintain morale. Muriel advises Michael to apply the coaching tools he uses on others to himself, focusing on celebrating small wins, defining clear objectives, and creating a culture of both motivation and discipline. She encourages him to set a clear direction for his team amidst the ambiguity and to promote the team's value to senior leadership to secure their support and recognition.