Chris Pfeiffer is a Senior Business Analyst at Tegra Analytics. Chris specializes in salesforce effectiveness in the life science industry, which includes incentive compensation, targeting and segmentation, sales force sizing and optimization, statistical analysis, and business intelligence.

Chris graduated from The Johns Hopkins University, where he received his Master of Science in Government Analytics, and La Salle University, where he received his Bachelor of Science in Business Administration (major in Finance with a minor in Economics).

We spoke to Chris about some of the challenges brought on by the coronavirus crisis. We discussed sales quotas and sales compensation in an era where nearly nothing can be forecasted because there is nothing “business as usual” about our world today. He offered some excellent tips on how sales leaders can help manage their way through these uncharted waters.

© 2020 Behavioral Grooves

Links

Connect with Kurt and Tim:

Kurt Nelson, PhD: @WhatMotivates e-mail: kurt@lanterngroup.com

Tim Houlihan: @THoulihan e-mail: tim@behavioralchemy.com

Lantern Group: http://lanterngroup.com/

BehaviorAlchemy: https://www.behavioralchemy.com/

Behavioral Grooves: https://behavioralgrooves.com/

Weekly Grooves: https://weeklygrooves.podbean.com/

Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves

General Coronavirus Info:

Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4

What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/

A list curated by Liam.Delaney@UCD.ie

https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit

Coronavirus & Behavioral Science:

Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/

Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html

Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/

The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/

Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/

Greater Good: https://twitter.com/GreaterGoodSC

How We Can Cope During This Crisis:

Tip Sheet from HUMU: https://humu.com/remote-nudges/

Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera

General Behavioral Science Links:

Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit#

Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory

Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608

“16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d

Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA

Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan

Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms

Emotion Research from FinalMile: http://finalmile.in/research/

Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/

Irrational Labs Bootcamp: https://irrationallabs.com/learn/

Claire Bidwell Smith “Anxiety: The Missing Stage of Grief”: https://clairebidwellsmith.com/

Covid-19 Crisis: Chris Pfeiffer on Tips for Adjusting Sales Comp Plans

Behavioral Grooves Podcast

Covid-19 Crisis: Chris Pfeiffer on Tips for Adjusting Sales Comp Plans