In this episode of ThinkCast, we continue last week's discussion around AI value with a question many enterprise leaders still face: Why has increased productivity from GenAI initiatives not led to more value from AI overall?

Gartner Senior Director Analyst Nate Suda will walk through how productivity does not automatically equal value, and the often-misunderstood link between the two. From productivity leakage and task-level blindspots to bottlenecks, prioritization strategies and use case misfires, Suda delivers a clear framework for where to focus — and who to focus on — to get the most out of GenAI.

Tune in to discover:

Why productivity does not equal value
What productivity leakage looks like and how to stop it
How to match GenAI use cases to employee experience
Four ways to define productivity beyond just speed or time saved

This episode originally aired July 15, 2025.

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The GenAI Productivity Trap: Why Faster Isn’t Always Better

Gartner ThinkCast

The GenAI Productivity Trap: Why Faster Isn’t Always Better