Sales — the dreaded word that most of us cringe when we think about it. It brings up thoughts of manipulation, forced conversations, and fear of rejection. It’s one of those necessary evils that come with being a business owner that’s essential if you want to keep growing.

For many of us, we fear hearing the word “no.” Once it’s out there, we drop the conversation, take the loss, and move on. But if you want to sell effectively AND create a pleasant sales experience for yourself and your prospects, you must rethink your sales strategy.

Today, I’m talking with Richard Fenton, a seasoned expert in all things sales prospecting, selling styles, and getting to the other side of the “no.” It didn’t always come naturally to him, but after a long time in the business, he’s learned that an initial rejection can be a huge win later in the sales process.
Whether you like sales or not, you have to get better at it to keep new clients coming through the door. So join us to learn how you can rethink your sales process and become a better salesperson, even if it doesn’t come naturally.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.
sales process

What You Will Learn in This Episode:

Richard’s “aha” moment that made him rethink sales forever
Why “no” isn’t the end of the sales process
The four types of salespeople and the one we should all strive to be
The intersection of caring about relationships and caring about results
Why you need to ask better questions in the sale process
Getting a prospect to know, like, and trust you
Staying in touch even after an initial rejection
The reason sales has gained such a bad reputation
How to sell without being manipulative or shark-like

EP 383: Getting beyond the “no” in the sales process with Richard Fenton

Build a Better Agency Podcast

EP 383: Getting beyond the “no” in the sales process with Richard Fenton