Leading Through Innovation and Workforce Support: A Conversation with Peggy Norton-Rosko, DNP, RN

In this episode of Becker's Healthcare Podcast, host Scott Becker interviews Peggy Norton-Rosko, the Chief Nurse Executive at the University of Maryland Medical System, about current trends in nursing. Peggy discusses improvements in nurse retention rates, the experience gap in nursing, and the importance of supporting inexperienced nurses. She also touches on the integration of telehealth, virtual nursing, and AI in healthcare, emphasizing the need for purposeful implementation to enhance patient-caregiver connections. Peggy highlights the significance of healthy work environments and innovative models of care, including advanced practice roles and simulation-based training. She expresses excitement about engaging frontline caregivers in improving practice environments and utilizing technology to balance nurse workloads and enhance throughput, ultimately aiming to improve both the work experience for nurses and patient access to care.