Arvind Jain: Why Now Is the Time to Solve Enterprise Search (Encore)

In this episode of Generative Now, Michael Mignano interviews Arvind Jain, the founder and CEO of Glean, an AI workplace assistant. Arvind discusses the origins of Glean, starting in 2019, driven by the problem of declining productivity in rapidly growing companies like Rubrik, where internal knowledge was fragmented and hard to find. He shares insights on leveraging transformer-based models like BERT from the beginning to create a semantic search experience, tying together various SaaS systems through APIs while ensuring secure, permission-aware access. They explore Glean's journey to product-market fit, the impact of ChatGPT, model management, competition, and Glean's impressive growth, crossing $100 million ARR. Arvind emphasizes Glean's role as a horizontal AI platform that integrates with various models and empowers business users to build AI agents, transforming business processes and promoting AI adoption within enterprises.