Kweilin Ellingrud, McKinsey’s Global Chief of Diversity and Inclusion, joins us to discuss The Broken Rung—the missed first promotion that derails many women's careers before they even begin. She shares how to build “experience capital,” why soft skills matter more than we think, and how the right first moves can lead to long-term equity and empowerment. With practical advice for women and leaders alike, this episode is a call to action to fix the ladder from the bottom up.