Disrupting the hair color business, with Madison Reed CEO Amy Errett

This Masters of Scale podcast episode interviews Amy Errett, founder and CEO of Madison Reed, a hair color company. The conversation centers on Errett's career journey, including her firing from a previous job, her experience as a venture capitalist at Maveron (where she passed on investing in Dollar Shave Club, a decision that ironically inspired Madison Reed), and the founding and scaling of her successful hair color brand. Errett details her business strategy, emphasizing the importance of understanding customer needs, building a strong team, and fostering a positive company culture. A key takeaway is her advice on identifying one's "genius" and surrounding oneself with complementary skills, as well as the importance of authentic leadership and addressing mistakes openly.