In this live interview recorded from the VusionGroup Podcast Studio at NRF, Chris Walton and Anne Mezzenga sit down with Tyler Davis, VP of Merchandise Operations at PetSmart, live from NRF 2025. Tyler shares his strategies for adapting to inflation, implementing cutting-edge pricing systems, and incorporating generative AI into merchandising.

Key Moments:

0:50 – Tyler Davis introduces his role at PetSmart and career journey.
2:15 – Tyler shares his approach to preparing for NRF and setting clear goals.
3:45 – Insights on generative AI and its potential to transform retail operations.
5:40 – How PetSmart adapted to inflation with pricing adjustments and product mix recalibration.
8:00 – Plans for 2025: enhancing merchandising flexibility, planogramming, and pricing technology.
10:00 – Discussion on online vs. in-store segmentation and future retail trends.

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Retail Innovation at NRF 2025: Tyler Davis of PetSmart on Merchandising, AI, and Pricing

Omni Talk Retail

Retail Innovation at NRF 2025: Tyler Davis of PetSmart on Merchandising, AI, and Pricing