Episode 205: Revolutionizing Workforce Agility Through AI with Karthik Suri

This interview podcast features Melissa Perri interviewing Karthik Suri, Chief Product Officer at Cornerstone OnDemand. The conversation begins with a "Dear Melissa" segment, answering a listener's question about navigating a challenging product management role in a less-than-ideal company. The main interview focuses on workforce agility, the importance of internal tools, and Cornerstone's product strategy for addressing skills gaps using AI. Suri highlights the "workforce readiness gap," encompassing skills gaps, expectations gaps, and visibility gaps, and explains how Cornerstone's platform aims to bridge these using AI-powered tools for learning, performance management, and career mobility. A key takeaway is the importance of considering human skills alongside technical skills, as human skills are three times more in demand.