LIVE: ServiceNow CEO Bill McDermott on Unlocking Elite Level Execution

In this podcast, Sequoia partner Pat Grady sits down with Bill McDermott, the CEO of ServiceNow, to explore the company's impressive growth, surpassing $10 billion in annual revenue, and McDermott's vision for leadership. The conversation touches on his early days as a deli owner, where he learned the value of understanding and building customer loyalty. They discuss ServiceNow's strategy, particularly its AI-driven platform designed for business transformation, and McDermott’s unique leadership style, highlighted by his initial 100-day tour to connect with employees and clients. This podcast offers valuable insights into creating a successful enterprise software company and the traits that define effective CEO leadership.