With excitement, allow me to introduce to you today's guest, Chef/Founder of Campagna Hospitality Group Chef Vincenzo Betulia.

Check out episode 791 with Guy Clarke as mentioned in today's episode!

Show notes…

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Favorite success quote or mantra:

Getting into the restaurant industry is super easy, you either do it with soul or heart, or you don't do it at all."

In today's episode with Vincenzo Betulia we will discuss:

Say yes to everything when you're getting started
Make yourself valuable and investible
Master your station
Inventory awareness
Be transparent with your team
Treat all guests as if they are future investors
See the positives in the perceived negatives
Culture
Hiring

Sponsors

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.

SweetProcess is software that enables companies to have a central place for all their procedures, processes, and policies. It makes it easy for management, managers, and their ground-level employees to collaborate together to create procedures, processes, and policies. It also makes it easy to continuously improve these documents together. By default, SweetProcess offers a free 14-day trial. By using our dedicated signup link, you will get an extended 28-day free trial. Click the Banner to sign up now, no credit card is required.

Knowledge bombs

Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Focus, passion, feel, touch.
What is your biggest weakness?
- Communication
What's one question you ask or thing you look for during an interview?
- Read between the lines, the truth is there
What's a current challenge? How are you dealing with it?
- Keeping team members motivated, keep them inspired
Share one code of conduct or behavior you teach your team.
- What would Vincenzo do?
What is one uncommon standard of service you teach your staff?
- Be a chameleon
What's one book we must read to become a better person or restaurant owner?
- Setting the Table by Danny Meyer
- Restaurant Man by Joe Bastianich
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
What's one thing you feel restaurateurs don't know well enough or do often enough?
- Understand your demographic
Name one service you've hired
- Farmer Mike in Naples + Bonita
- Calusa Farms
- Dilly Fish Co.
What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- Toast POS
- Thermal Circulator by PolyScience
If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Love what you do
- Don't take anyone for granted
- Respect and take care fo your team

Contact info:

Socials:

Chef Betulia: @cheftulia

Osteria Tulia @osteriatulia
Bar Tulia @bartulia462
The French @thefrenchnaples

Campagna Hospitality Group website

Thanks for listening!

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Huge thanks to Vincenzo Betulia for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

792: Vincenzo Betulia chef/founder of Campagna Hospitality Group

Restaurant Unstoppable with Eric Cacciatore

792: Vincenzo Betulia chef/founder of Campagna Hospitality Group