GUEST'S BIO
Paul Zukauskas is the Global VP of Customer Success at the short term rental property management platform, Guesty, where he combines his passion for real estate and hospitality by helping top vacation rental hospitality brands grow and scale. Paul is a passionate client services executive with over 10 years of SaaS management experience leading high-performing Customer Success, Implementation, and Support teams.

HIGHLIGHTS OF THE EPISODE
04:16 Paul Zukauskas' introduction and background
05:06 How Paul end up in the hospitality industry
08:08 Guesty data for the upcoming holiday season
10:00 What drives bookings of short term rentals
11:39 Increased bookings in 2019
11:51 Airbnb capturing the early majority and late majority as a mainstream accommodation
14:55 The professionalization of short term rental industry
15:50 Paul talks about the growth of short term rentals
18:19 Paul talks about Guesty for Hosts
20:04 Focusing on your tech stack at the early stages
22:03 OTA platforms growing over the last 12 months
23:42 Google as the next major OTA player
25:02 Niche traveler types and region-specific OTAs
26:12 Trend in the middle of the pandemic
28:01 Taking care of remote employees
29:58 Quality of the experience with short term rentals
30:51 Q1 2022 trends
32:46 Paul talks about Guesty's insight on the booking window trend
34:39 The current trend of corporate travel
36:54 Acknowledgments to Paul
37:14 Where can people connect with Guesty and Paul
38:12 Paul's #1 secret to success with STRs

NOTABLE QUOTES
"It is easier to lay the foundation when the house is not on top of it than it is to take down walls and add foundation later down the road."- Emanuele Pani
"Do you want to learn a new language when your five or six years old or do you want to learn it while you're forty or fifty?" - Paul Zukauskas

CONNECT WITH THE GUEST
Paul Zukauskas: Linkedin
Guesty

CONNECT WITH THE HOSTS

https://linktr.ee/the_airbnbguy

Emanuele Pani: Clubhouse | Instagram | Facebook | Linkedin

FREE MASTERCLASS TRAINING - https://www.strsecrets.com/masterclass

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Ep 77 - Holiday Booking Trends and 2022 Outlook with Paul Zukauskas

Short Term Rental Secrets Podcast

Ep 77 - Holiday Booking Trends and 2022 Outlook with Paul Zukauskas