This podcast episode features Dana von der Heide. She is the Founder and Chief Commercial Officer of Parcel Perform at parcelperform.com, a leading delivery experience platform for businesses covering 800+ logistics carriers worldwide.

We discuss how consumer brands can deliver the best Direct-To-Consumer experience.

On the Show Today You’ll Learn:

How to get the delivery experience right
Why it is important to have all the delivery/tracking information on your website
What can you do to get your customer excited about their order delivery
How to deal with GDPR and similar Data Protection Regulations when it comes to shipping
Returns and how to deal with them
And more

Links & Resources

https://www.parcelperform.com/
https://www.linkedin.com/in/danavonderheide

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SPONSORS:

Elevar – Powering Conversion Tracking For Over 6,500 D2C Brands. More Info: https://www.getelevar.com/BFCM/

Autron – The Anti-Agency for Amazon Ads. More Info: https://autron.ai/

Try Shopify: Get your first 3 months for $1/month. Earn up to $10,000 in credits: https://tinyurl.com/try-shopify

MORE RESOURCES

Download the Ecommerce Conversion Handbook for store optimization tips at https://tinyurl.com/CRO-ebook

Best Apps to Grow Your eCommerce Store: https://ecommercecoffeebreak.com/best-shopify-marketing-tools-recommendations/

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Direct-To-Consumer: How to get the delivery experience right | #093 Dana von der Heide

Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast

Direct-To-Consumer: How to get the delivery experience right | #093 Dana von der Heide