This podcast episode delves into the essential leadership skill of "going to manual," advocating for a conscious, deliberate approach that helps leaders maintain peak performance regardless of their success levels. Stephen Miles and Courtney Hamilton underscore the dangers of falling into "automatic mode"—a complacency that arises from past achievements—and illustrate how this can hinder adaptability and team dynamics. By intentionally interrupting automatic responses, especially during crises or routine interactions, leaders can foster clearer communication, better decision-making, and a contagious growth mindset within their teams.
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