21 Jan 2024
24m

The Sunday Story: When Hospitals Don't Say Sorry

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Up First from NPR

This podcast episode delves into the critical issues of medical errors, transparency, and accountability in healthcare. It explores the challenges and consequences of medical errors through real-life stories and emphasizes the need for open communication, a new vocabulary, and Cultural shifts to address them. The episode highlights the importance of apology, empathy, and systemic changes to improve patient safety and promote accountability in healthcare institutions.

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