In this episode, Darius Koohmarey and Sameep Kodia talk about the Embedded Help and Guided Tour features to give users helpful info while they're using the product. This episode covers:

What is embedded help?
Context sensitivity: domain, product screen, and user role
Supported media types
What is a guided tour?
Guided Tour Designer

For more information, see:

Product documentation: Embedded help and guided tours
Blog post: Embedded Help and Guided Tours in Jakarta

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.

See omnystudio.com/listener for privacy information.

Episode 41: Embedded Help and Guided Tours

ServiceNow Insights

Episode 41: Embedded Help and Guided Tours