AusPost is one of those iconic Aussie brands.

It has an influence on this country’s commerce, infrastructure, employment, and social fabric.

Gary Starr is the Executive General Manager, Parcel, Post & eCommerce Services at AusPost.

Gary and Mark discuss how an old government-owned organisation such as AusPost continues to innovate, how to avoid getting distracted in business and why the company wants to change how it manages its customer base.

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Disclaimer

This episode is sponsored by Australia Post

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#401 AusPost: Navigating Innovation, Business Focus, and Customer Transformation

The Mentor with Mark Bouris

#401 AusPost: Navigating Innovation, Business Focus, and Customer Transformation