This podcast episode explores the connection between ITIL (Information Technology Infrastructure Library) and cybersecurity. It highlights the surprising finding that organizations using ITIL experience significant improvements in their cybersecurity programs, with an increase in the adoption of security practices and policies. The episode discusses how ITIL provides a solid foundation for cybersecurity, emphasizing that a well-managed IT shop is a secure IT shop. It also emphasizes the importance of integrating cybersecurity into the overall IT management framework and applying ITIL principles to enhance cybersecurity and IT operations.