This podcast episode explores the concept of value streams and their importance in enabling collaboration and co-creation. It discusses the evolution of value streams from lean manufacturing to their current application in service management. The episode emphasizes the need for a deeper understanding of value streams and their role in aligning with customer value. The speakers highlight the importance of considering the overall value stream and integrating different processes to achieve a holistic and effective approach to value creation. They also discuss the importance of aligning IT perspectives with business goals and the collaborative aspect of value streams involving multiple organizations.
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